Your security and privacy are important to us.
At MapTrack, your data's security and privacy are our top priorities. We understand how crucial our security measures and practices are for you. While we can't share all the details to prevent potential threats, we want to assure you that we take great care in protecting your data.
Compliance
At MapTrack, keeping your data safe is our top priority
SOC2 Type 2
We are SOC2 Type 2 compliant, underscoring our strong commitment to protecting user data. This certification validates to the implementation of rigorous controls designed to ensure the confidentiality, integrity, and availability of information within our asset management platform.
GDPR
We are proud to be GDPR compliant, which safeguards your personal data and respects your privacy. By adhering to GDPR regulations, we uphold the highest standards of data security and transparency for our users.
PCI-DSS
We want to assure you that your payment details are handled with the utmost care. We work exclusively with PCI-DSS compliant vendors who do not store any sensitive billing data, protecting your financial information from unauthorized access.
Security
SSO & MFA
Single Sign-On (SSO) enables users to access multiple applications within your systems using just one set of login information.
Permissions
You can customize user access to specific features by assigning them to roles with different permissions
Data hosting & storage
MapTrack's services and data are hosted in highly secure and scalable Amazon Web Services (AWS) data centers located in the United States
Isolated data architecture
Each customer has their own private database, preventing data from being shared or accessed by others. This strong security measure helps protect customer privacy and limits the potential damage from any security breaches.
Data encryption
MapTrack prioritizes data security. We use 256-bit encryption for all data transmissions and have implemented robust SSL/TLS protocols. Our security measures also include strong cipher suites and features like HSTS and Perfect Forward Secrecy. Additionally, your data is protected at rest using advanced AES-256 encryption.
Backup & disaster recovery
We prioritize data protection with robust backup and disaster recovery measures. Our database is backed up every six hours, allowing for rapid point-in-time recovery in the event of an incident. To mitigate risks from large-scale disasters, we store backups in geographically diverse locations. In addition, MapTrack has a comprehensive Business Continuity and Disaster Recovery Plan and conducts regular tabletop exercises to ensure swift response and minimal downtime. Our Recovery Time Objective (RTO) for disasters is 48 hours.
Penetration tests
To ensure the highest level of security, we engage with third-party security professionals to conduct comprehensive vulnerability assessments of the MapTrack application and infrastructure on a yearly basis
Security incident response
Our incident response program is in place to handle any events that impact our service performance. We have established protocols for escalating issues, coordinating with the appropriate teams, and effectively resolving incidents.
Code validation & security testing
Your data security is our top priority. We conduct multiple rounds of security testing on our source code before deploying it to production, ensuring that it meets the highest standards of confidentiality, integrity, and availability
Policies & training
Our team is committed to security best practices. We require all members to participate in yearly security training and have established thorough security policies that cover a variety of topics. These policies are regularly reviewed and shared with the entire team
